Privacy policy

Last updated: 28 August 2026

52nd Solution ("52nd Solution", "we", "us" or "our") respects your privacy. This policy explains what personal information we collect through this website, how we use and store it, and how you can contact us about it. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

The only personal information we collect through this website is what you choose to give us when you fill in the contact form to book a discovery call or make an enquiry. That's your name, email address, and optionally your phone number, company name, and any details you include about your project.

We don't use cookies, analytics tools, or advertising trackers on this website, so we don't collect browsing behaviour, device identifiers, or other information about your visit beyond standard web server logs (such as IP address and browser type) generated automatically by our hosting infrastructure for security and reliability purposes.

How we use your information

We use the information you submit through the contact form to respond to your enquiry, discuss your project, and follow up about our services. We don't use it for marketing to third parties, and we don't sell or rent your personal information to anyone.

How we store and share your information

Enquiry details are stored securely in our database, hosted on Google Cloud in Australia, and a copy is emailed to our team via our email delivery service so we can respond promptly. These providers process the information on our behalf and don't use it for their own purposes. We don't share your information with any other third party unless required by law.

Data retention

We keep enquiry records for as long as reasonably necessary to respond to you and maintain our business records, after which they're deleted or de-identified.

Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, including secure hosting and restricted access to our systems. No method of transmission or storage is completely secure, but we work to keep your information safe.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. We'll respond to reasonable requests within a reasonable timeframe.

Children's privacy

This website is intended for a business audience and isn't directed at children. We don't knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices. The "last updated" date above shows when it was last revised.

Contact us

If you have questions about this policy or how we handle your personal information, please get in touch or email us at hello@52ndsolution.com.au.